# Crashing Back To Desktop

If your game is crashing back to the Windows desktop before play begins follow the guide below that best describes the situation.

###### Copy Protection Crash: The game crashes before even entering a full screen mode. A title screen is shown for a moment and then the game disappears.

###### Crash After Full Screen: The game closes after entering a full screen mode (often from a full black or white screen).

For all other types of crashes check our Tech Support web site for known issues at http://techsupport.ea.com

EA Tech Tip: | A large majority of crashes are related to problems communicating with a computer's video card.