# Blank Screen Lockup

If the game launches to a full screen and then crashes follow the suggestions and links below.

Check the game's minimum requirements.

Close background tasks.

Make sure you have the latest video and sound drivers installed.

Lower your Sound Acceleration

If the trouble persists, check our Tech Support web site for any known issues at http://techsupport.ea.com.

EA Tech Tip: | Lockups are often related to conflicts with the hardware and configuration of the computer's components.